Terms and Conditions
Last updated: February 07, 2023
Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
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Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
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Country refers to: Italy
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Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Cuffiamo di Silvia Montanelli, Via Cacciapolli, 9 Cerreto Guidi FI.
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Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
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Service refers to the Website.
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Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. This Terms and Conditions agreement has been created with the help of the TermsFeed Terms and Conditions Generator.
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Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
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Website refers to Cuffiamo, accessible from https://cuffiamo.com/
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You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Seller's identity
is Cuffiamo di Silvia Montanelli, which has its registered office in Via Cacciapolli, 9 Cerreto Guidi (Florence), Italy (hereinafter Cuffiamo).
Essential characteristics of the service
offers an online catalog of products. The conditions set out below regulate the sale and supply of the Products by Cuffiamo. to the Customer by online purchase.
The sending of the purchase order by the Customer implies acceptance by the latter of these conditions of sale and of the Information on the processing of personal data. Cuffiamo reserves the right to modify these general conditions of sale upon notice that will be published on the Site (www.cuffiamo.com).
The visual representation of the products on the Site normally corresponds to the photographic image of the products themselves and has the sole purpose of presenting them for sale, without any guarantee or commitment on the part of Cuffiamo regarding the exact correspondence of the image depicted on the site and -commerce with the real product.
Use of the Service
Product selection procedure: before starting the purchase procedure, the Customer must select the Products that he intends to purchase. The availability of the products indicated on the website refers to the actual availability at the time the customer places the order. It is intended as indicative, given the possible presence on the site of several Customers interested in the same product.
If, even after the order confirmation by Cuffiamo, hypotheses of unavailability of the requested products occur, the same will inform the Customer of this circumstance by e-mail to the e-mail address indicated in the order form . The order may, therefore, be corrected with the cancellation of the unavailable products or cancelled, if the unavailability exists for all the products requested by the Customer.
Purchase procedure:
by clicking on the "Add to Bag" box it will be possible to select the product and subsequently be able to modify the desired quantity. The system does not process the order if the billing details, shipping address and payment method are not entered. To complete the order it is necessary to click on "Go to Checkout".
The Order placed by the Customer through this web platform will subsequently be summarized by the same by sending an e-mail by Cuffiamo to the e-mail address indicated in the order form.
Following receipt of the relevant e-mail, the Customer will not be able to modify his order except by processing a new order which could undergo variations in terms of delivery times.
Method of payment – payment can be made by:
PayPal
The system will automatically calculate the total amount of the order
Price: the total amount of the order is displayed.
Submitting your order: To submit your order, click on the "PLACE ORDER" icon.
Conclusion of the contract: After its conclusion, the contract will be filed in electronic form and the data of the same will be accessible by the personnel responsible for its execution by Cuffiamo or by any third parties appointed to execute it. Therefore, by sending the order, the Customer authorizes the use by Cuffiamo of the data contained therein for the conclusion and execution of the supply of the Products.
In the event of non-availability of the Products, Cuffiamo will inform the Customer as promptly as possible and refund any sums already paid for the supply not performed without the Customer being entitled to any indemnity or compensation for damages.
Prices
All products are described in detail or in any case it is possible to view the description on the Cuffiamo website. The product sheet indicates the retail price, VAT included.
If there is an error in the price, Cuffiamo will notify the Customer of this circumstance by e-mail to the e-mail address indicated in the order form. Following consent from the Customer, the order may be canceled or corrected, proceeding with the delivery of the order at the right price. Therefore, Cuffiamo has no obligation to supply the Customer with the product at the price erroneously shown on the website.
However, the indicated price does not include delivery costs, which will be specially illustrated on the screen where the customer will confirm his order.
Payment for the products can only be made using the methods indicated in point 3 of the terms and conditions of sale.
In order to proceed with the payment of the products, the Customer must follow the steps indicated on the web platform.
Product prices are subject to change. Any changes will not affect orders already confirmed.
Delivery
No shipment will be made until the amount is duly credited, with specific retention of title by Cuffiamo until full payment is made.
As an indication, the average processing times for taking charge and preparing the order are indicated in 5 working days (from Monday to Friday, excluding Saturdays, Sundays and public holidays) and the delivery terms are indicative and are calculated in 2 days working days, except for longer delivery times for some countries and which will be duly communicated to the Customer before completing the order. Any liability of Cuffiamo is therefore excluded for all damages deriving from anticipated or delayed delivery, total or partial.
If, for reasons not attributable to Cuffiamo, the Customer or the carrier designated by the latter fails to take delivery of the products, Cuffiamo, upon notice to the Customer, may store them by charging the latter for any related costs incurred.
The delivery of the products is carried out by courier. If there are problems relating to the delivery (such as, by way of example, non-delivery due to the absence of the Customer), the Customer can consult the policy provided for by the shipping service and the conditions indicated below.
How to behave upon receipt of the package
When the courier delivers, the customer must check:
• that the package is intact, not damaged or wet and in any case compliant with the standard characteristics of a package,
• that the number of packages indicated on the waybill corresponds to the quantities actually delivered.
Any disputes must be immediately raised to the carrier, in the absence of these, the product is considered delivered correctly.
If upon receipt of the goods the package is damaged or tampered with, it is necessary to:
• express a reservation: the package is accepted but before signing the document the customer must write “I accept with reservation because the package presents the following anomaly …. (describe the damage you observe on the parcel)”. It will thus be possible, once the package has been opened and any damage has been found, to be compensated for the damage suffered;
• express to the carrier the unacceptability of the package due to tampering: refuse the package due to tampered with.
If the customer does not carry out these operations, Cuffiamo considers the package duly delivered.
Average delivery times are 1-2 working days for Italy. Deliveries are made from Monday to Friday, excluding Saturdays, Sundays and public holidays. Some items, for logistical reasons, have longer delivery times. For the regions of Sicily and Sardinia, very peripheral or difficult to reach locations, it usually takes 5-6 working days.
In particular in shipments:
The courier usually makes an attempt and does not deliver to the floors; if for any reason it cannot carry out the unloading (lack of consignee, incorrect address, etc.) a notice will be left with instructions for redelivery. If the redelivery is also unsuccessful, the goods go into storage and remain in the courier's warehouse for 10 days.
Therefore, please make sure that at the time of delivery it is possible for the Customer or his representative to collect the goods, or it is possible to request that the goods be delivered to another shipping address other than the billing address at hands of a person appointed by the Customer by indicating, at the time of the order, in the appropriate fields to be filled in.
We recommend leaving a telephone number: in the event of problems with delivery (for example, momentary absence of the recipient) the courier will contact you. When the goods are delivered by the courier, it is also recommended to check their correspondence and integrity. Any damage or missing parcels must be reported immediately by signing with reserve on the transport document, with simultaneous communication via e-mail. Only in this way is it possible to proceed with the partial or total replacement of the products.
In any case, the methods of execution of the delivery service by the courier and indicated here may vary and Cuffiamo does not assume direct responsibility for the correct execution of the shipping service by the carrier. The Customer is required to consult the policies and terms of service execution on the carrier's website.
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
Termination
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.
"AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
Disputes Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.
United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Service.
You agree that the original English text shall prevail in the case of a dispute.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
- By email: shop@cuffiamo.com
